Privacy Policy

Last updated: September 2026. This is a translation of the German privacy policy; in case of doubt, the German version applies.

1. An overview of data protection

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data with which you can be personally identified. Detailed information on the subject of data protection can be found in the privacy policy set out below this text.

Data collection on this website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You will find the operator’s contact details in the section „Information on the controller“ in this privacy policy.

How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data you enter into the contact form or send us by telephone, e-mail or WhatsApp.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (for example internet browser, operating system or time of the page request). This data is collected automatically as soon as you enter this website.

What do we use your data for?
The data is collected to ensure that the website is provided without errors and to answer your enquiries. Your user behaviour is not analysed.

What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any other questions on the subject of data protection.

Analysis tools and third-party tools

Your browsing behaviour is not statistically analysed when you visit this website. We do not use analysis programs, advertising trackers or social media plug-ins. The third-party services we embed (map material and one video) are described in the section „Plug-ins and tools“.

2. Hosting

Amazon Web Services (AWS)

We host our website with AWS. The provider is Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg (hereinafter AWS). The website runs on servers in the AWS region Frankfurt am Main (eu-central-1), Germany. When you visit our website, your personal data is processed on these servers; in doing so, AWS records various log files, including your IP addresses.

Personal data may also be transferred to the parent company of AWS in the USA, for example in the course of maintenance and support. Data transfer to the USA is based on the standard contractual clauses of the EU Commission; Amazon Web Services, Inc. is also certified under the EU-US Data Privacy Framework (DPF). Details can be found here: https://aws.amazon.com/blogs/security/aws-gdpr-data-processing-addendum/.

For further information, please refer to the AWS privacy notice: https://aws.amazon.com/privacy/.

We use AWS on the basis of Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible.

Data processing agreement

We have concluded a data processing agreement (DPA) with the provider named above (AWS Data Processing Addendum). This is a contract required by data protection law, which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (for example when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the controller

The controller for data processing on this website is:

Munich Best UG (haftungsbeschränkt)
represented by the managing director Ulf Randolph Franke
Stahlgruberring 40
81829 München, Germany

Telephone: +49 89 21 54 40 23
E-mail: info@atlantis-munich.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (for example names, e-mail addresses or similar).

Storage period

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for the data processing no longer applies. If you assert a legitimate request for erasure or revoke your consent to data processing, your data will be erased unless we have other legally permissible reasons for storing your personal data (for example retention periods under tax or commercial law); in the latter case, erasure takes place once these reasons cease to apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data pursuant to Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information in your device, data processing is additionally based on Section 25(1) TDDDG. Consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data insofar as this is necessary to fulfil a legal obligation, on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. The legal basis applicable in each individual case is explained in the following paragraphs of this privacy policy.

Information on data transfer to the USA and other third countries

Our website is operated in the AWS region Frankfurt; in the course of maintenance and support, the provider AWS may transfer personal data to its parent company in the USA. Two further services may transfer personal data to the USA: communication via WhatsApp and playback of the video embedded on the home page (Vimeo). In these two cases the connection is only established through your own action, namely by contacting us via WhatsApp or by starting the video. The providers base the transfer on the standard contractual clauses of the EU Commission and, where certified, on the EU-US Data Privacy Framework (DPF). Details can be found in the sections on hosting, WhatsApp and Vimeo.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

If data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data; this also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is related to such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct advertising (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy. The supervisory authority responsible for us is the Bavarian State Office for Data Protection Supervision (Bayerisches Landesamt für Datenschutzaufsicht), Promenade 18, 91522 Ansbach, Germany.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place insofar as it is technically feasible.

Information, rectification and erasure

Within the framework of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may, apart from being stored, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from „http://“ to „https://“ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising e-mails

We hereby object to the use of contact data published in the context of the legal notice obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited advertising information being sent, for example by spam e-mails.

4. Data collection on this website

Cookies

This website sets a single cookie named „atl_lang“. It stores your language choice for one year as soon as you select another language or close the language notice that appears when the website is available in your browser language. The cookie is technically necessary so that the website can display the language you have chosen; it contains no personal data and is not used for audience measurement. The legal basis is Section 25(2) no. 2 TDDDG and Art. 6(1)(f) GDPR. No third-party cookies, analysis cookies or advertising cookies are set when you visit the website. Only when you start the video on the home page may the provider Vimeo set its own cookies (see section „Video (Vimeo)“).

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, your language choice is not saved; the website otherwise remains usable.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website; for this purpose the server log files must be recorded.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. The details are transmitted to us by e-mail and are not stored on the web server. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.

The data you enter in the contact form remains with us until you request us to erase it, revoke your consent to storage or the purpose for data storage no longer applies (for example after your enquiry has been dealt with). Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by e-mail or telephone

If you contact us by e-mail or telephone, your enquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of handling your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be revoked at any time.

The data you send us via contact enquiries remains with us until you request us to erase it, revoke your consent to storage or the purpose for data storage no longer applies (for example after your request has been dealt with). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

Communication via WhatsApp

For communication with interested parties and other third parties, we use, among other things, the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. A connection to WhatsApp is only established when you contact us yourself via one of the WhatsApp links on this website or directly.

Communication takes place via end-to-end encryption, which prevents WhatsApp or other third parties from gaining access to the content of the communication. However, WhatsApp does gain access to metadata created in the course of the communication process (for example sender, recipient and time). We also point out that WhatsApp, according to its own statements, shares personal data of its users with its parent company Meta, based in the USA. Further details on data processing can be found in WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/privacy-policy-eea.

WhatsApp is used on the basis of our legitimate interest in communicating as quickly and effectively as possible with interested parties and other business and contractual partners (Art. 6(1)(f) GDPR). If a corresponding consent has been requested, data processing is carried out exclusively on the basis of the consent; this can be revoked at any time with effect for the future.

The communication content exchanged between us and on WhatsApp remains with us until you request us to erase it, revoke your consent to storage or the purpose for data storage no longer applies (for example after your enquiry has been dealt with). Mandatory statutory provisions, in particular retention periods, remain unaffected.

We use WhatsApp in the „WhatsApp Business“ variant. Data transfer to the USA is based on the standard contractual clauses of the EU Commission; Meta Platforms, Inc. is also certified under the EU-US Data Privacy Framework (DPF). Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.

We have set up our WhatsApp accounts so that there is no automatic synchronisation with the address book on the smartphones in use. We have concluded a data processing agreement (DPA) with the provider named above.

No user account, no registration

There is no user account, no registration, no reservation and no online sales on this website. No payment data is collected via the website.

5. Analysis tools and advertising

We do not use analysis tools (such as Google Analytics), advertising tools (such as Google Ads or conversion tracking) or services for recognising users on this website. Your behaviour on the website is not analysed. Should this change, we will inform you here and, where necessary, obtain your consent in advance.

6. Plug-ins and tools

OpenStreetMap

We use the map service of OpenStreetMap (OSM). We embed the map material of OpenStreetMap from the server of the OpenStreetMap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a secure third country under data protection law. This means that the United Kingdom has a level of data protection equivalent to that in the European Union. When the OpenStreetMap maps are used, a connection is established to the servers of the OpenStreetMap Foundation. Among other things, your IP address and the requested map sections may be transmitted to the OSMF.

OpenStreetMap is used in the interest of an appealing presentation of our online offers and to make it easy to find the locations we specify on the website. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Privacy information of the OSMF: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

Links to Google Maps

We do not embed Google Maps in the website. Links to our Google Business Profile and to route planning lead to Google Maps (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Data is only transferred when you click one of these links and open Google Maps. Google’s privacy policy then applies: https://policies.google.com/privacy?hl=en.

Video (Vimeo)

A video hosted by Vimeo is embedded on the home page. The provider is Vimeo.com, Inc., 330 West 34th Street, New York, NY 10001, USA. When the page is opened, only a preview image from our own server is displayed at first; a connection to Vimeo is only established when you start the video by clicking the play button. Your IP address and technical details about your browser are then transmitted to Vimeo, and Vimeo may set cookies. We embed the player with the „Do Not Track“ setting.

The legal basis is your consent, which you give by starting the video (Art. 6(1)(a) GDPR and Section 25(1) TDDDG). You can revoke your consent at any time by no longer playing the video. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Further information on the handling of user data can be found in Vimeo’s privacy policy: https://vimeo.com/privacy.

Fonts

The fonts used on this website are loaded from our own server. No fonts are loaded from Google Fonts or other third-party providers; therefore no connection to font providers is established when the website is opened.

7. Our own services

Enquiries from self-employed ladies

Self-employed ladies can contact us by telephone or WhatsApp via the page „For self-employed ladies“. We process the details transmitted in the process (name, telephone number, content of the message) exclusively to answer the enquiry and to arrange an appointment at the house. The legal basis is Art. 6(1)(b) GDPR (initiation of an agreement on the use of the house) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR). The enquiry does not establish an employment relationship; the ladies work on a self-employed basis.

We treat these enquiries confidentially and do not pass the data on to third parties. The data is erased as soon as the enquiry has been dealt with and no statutory retention obligations stand in the way, but at the latest six months after the last contact if no agreement is reached.

Special categories of personal data

We do not collect any data via this website that allows conclusions to be drawn about sex life or sexual orientation (Art. 9 GDPR). The website contains no functions with which visits to the house, stays or encounters are recorded. We recommend that you do not include any information in enquiries to us beyond what is necessary to answer them.